Support: reproduce the bug on TasteWP

Learn how to use TasteWP to create a disposable WordPress environment, replicate the issue, and get expert help.

In order to debug as quickly and securely as possible is to reproduce the error with the minimum side effects possible: just the default theme and plugins directly related to the problem. Reproducing the error on a different platform than your site is give us both secure space – I don’t gain access to your site, you keep your trouble simple and isolated and we’re both set.

The easiest is to use the TasteWP service which allows you to create a disposable WordPress site within seconds, here’s how to:

  1. Register on TasteWP — it’s free of charge. Your sites will be available for 7 days.
  2. Create a WP site with the same version of PHP as you use (you probably go for PHP 8.1 nowadays)
  3. Reproduce the issue:
    1. WordPress site – keep twenty twenty-one theme, install the plugin which causes trouble and reproduce the issue
    2. WooCommerce site – import Backup Migration archive I’ve prepared (with Storefront & WooCommerce installed + imported products), update everything and reproduce the issue
  4. Add me as a user with administrator rights – [email protected]
  5. Get back to me through the support platform you contacted me at.

I’ll try to help you as soon as I have time.